As of 2023, there are 4.76 billion social media users. This is 59.4% of the total global population! If your company is not using social media, then you are missing out on an entire world of new customers to appeal to. Here's what you need to know about the importance of social media for your business.
Reaches New Customers
Social media is a key component to a successful company marketing strategy. When you showcase your business on social media, you expose your products to customers who may have never stumbled across your company otherwise. You can even target your social media ads to reach a certain demographic!
Builds Your Brand
Another essential aspect of business marketing is building your brand. By making yourself known and recognizable on social media, you will effectively build a brand for your business. Customers will recognize your credibility and authority and are more likely to use your services.
Social media lets your brand's personality shine through. You can create funny and relatable posts that will encourage customers to interact with your company and purchase your goods or services.
It is now possible to link your storefront on your social media pages. You can even link to certain products on pictures and videos. This allows users to easily purchase your products directly from the app.
Provides Customer Service
Interacting with your customers is easier than ever with social media. Your customers are able to directly contact you through your page, allowing you to quickly resolve any issues that may arise. This will give your company a good reputation for fast and efficient customer service.
Best Social Media Platforms for Your Business
Now that you know the benefits, let's talk about which social media platforms you should invest your time in. Some of the most popular options include: Facebook, Instagram, Twitter, and TikTok.
Every social media platform has its benefits. Facebook is great for long, wordy posts, while Instagram is perfect for showcasing your products through pictures. Twitter is wonderful for a quick thought, and TikTok allows you to show your sense of humor through funny videos.
If your company is ready to develop a social media marketing plan, then there are many options for you to consider. If your company is very small, you may be able to handle the social media yourself or with a few of your colleagues.
If you want to relinquish control to someone else, then virtual assistants are a great way to go. Social media virtual assistants are able to update your social media so you don't have to worry about a thing. Your assistant can report directly to you or work with your marketing team.
Consider the Importance of Social Media for Your Company
Now that you know about the importance of social media for your business, it's time to get started! Take your company to the next level by creating your social media accounts and interacting with your customers. For more helpful marketing and social media information, feel free to check out the rest of our blog.